All Systems Operational
EV Portal
?
Operational
Charge Assist API
Operational
Platform API
Operational
OCPI endpoint
Operational
OICP endpoint
Operational
OCPP endpoint
Operational
Core services
Operational
Support Phone Landline
Operational
Contacless Payter
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Tele2 Infrastructure Update Sep 22, 2025 09:00-10:00 CEST
We would like to inform you of a planned maintenance activity that may temporarily affect the connectivity of your charging stations.
Scope of the Update:
As part of this update, we will be replacing a key component that facilitates communication between Tele2 (your telecom provider) and our backend infrastructure. The migration requires telecom provider (Tele2) with VPN connections to update the targeted IP endpoints. This will result in a brief interruption in connectivity for charging stations using Tele2 SIM cards.
Expected Impact:
Most affected stations will automatically reconnect within a few minutes. However, depending on the internal retry behavior of individual devices, some stations may take longer—up to several hours—to re-establish connection. This behavior is device-specific and cannot be externally influenced.
Important Notes:
No action is required from your side.
Only charging stations using Tele2 SIM cards will be impacted.
All other services, including the EV Portal and web APIs, will remain fully operational throughout the maintenance window.
We appreciate your understanding and cooperation as we work to enhance the reliability of our services. Should you have any questions or require further assistance, please don’t hesitate to contact our support team.
Posted on Sep 17, 2025 - 14:29 CEST
Scope of the Update:
As part of this update, we will be replacing a key component that facilitates communication between Tele2 (your telecom provider) and our backend infrastructure. The migration requires telecom provider (Tele2) with VPN connections to update the targeted IP endpoints. This will result in a brief interruption in connectivity for charging stations using Tele2 SIM cards.
Expected Impact:
Most affected stations will automatically reconnect within a few minutes. However, depending on the internal retry behavior of individual devices, some stations may take longer—up to several hours—to re-establish connection. This behavior is device-specific and cannot be externally influenced.
Important Notes:
No action is required from your side.
Only charging stations using Tele2 SIM cards will be impacted.
All other services, including the EV Portal and web APIs, will remain fully operational throughout the maintenance window.
We appreciate your understanding and cooperation as we work to enhance the reliability of our services. Should you have any questions or require further assistance, please don’t hesitate to contact our support team.
Posted on Sep 17, 2025 - 14:29 CEST