All Systems Operational
Uptime over the past 90 days. View historical uptime.
evPortal ? Operational
90 days ago
99.95 % uptime
Today
ChargeAssist API Operational
90 days ago
100.0 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
OCPI endpoint Operational
90 days ago
99.84 % uptime
Today
OICP endpoint Operational
90 days ago
100.0 % uptime
Today
OCPP endpoint Operational
90 days ago
100.0 % uptime
Today
Core services Operational
90 days ago
99.97 % uptime
Today
Support Phone Landline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 4, 2024
OCPI Session Issues and Timeouts
Resolved - This incident has been resolved.
Dec 4, 16:24 CET
Update - We are continuing to monitor for any further issues.
Dec 4, 16:24 CET
Monitoring - A fix has been implemented and we are monitoring the situation.
Dec 4, 14:59 CET
Investigating - We are currently investigating this issue.
Dec 4, 13:00 CET
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
DNS Server and Logging Change
Completed - The scheduled maintenance has been completed.
Nov 27, 13:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 13:00 CET
Scheduled - Dear customers,
Our infrastructure team will make improvements to DNS server and its logging on 27th of November 13:00 (CET) and this maintenance will take 30 minutes. There might be charger reconnections during this time in Private Socket Server.
Nov 12, 12:44 CET
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
EvPortal loading issues
Resolved - You should now have full access to the portal.
Some additional resources we deployed stabilized the system, and all instances appear to be functioning again.

It is too early in the investigation to pinpoint the exact reason of this issue; therefore we will produce an incident report later on
Nov 21, 11:50 CET
Investigating - We are currently investigating an issue that affect our Portal.
We will keep you updated as soon as we have more details
Nov 21, 10:32 CET
Nov 20, 2024

No incidents reported.

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