All Systems Operational

Uptime over the past 90 days. View historical uptime.
EV Portal Operational
90 days ago
99.95 % uptime
Today
Core services Operational
90 days ago
99.97 % uptime
Today
Smart charging Operational
90 days ago
100.0 % uptime
Today
OCPI endpoint Operational
90 days ago
100.0 % uptime
Today
OICP endpoint Operational
90 days ago
100.0 % uptime
Today
OCPP endpoint Operational
90 days ago
100.0 % uptime
Today
Charge Assist API Operational
90 days ago
99.95 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Support Phone Landline Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026

No incidents reported today.

Jul 14, 2026
Payter's Cloud Payment Service Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 14:00 CEST
Scheduled - We recommend subscribing to Payter’s Status Page to stay informed about future maintenance activities:
https://status.payter.com/

Date: Tuesday 14th July 2026
Time: 04:30 UTC / 06:30 CEST
Estimated Duration: Up to 30 minutes

The CPS platform will be undergoing scheduled essential maintenance to update this service. This will include:

Removing a manual suppression of terminal connectivity at 02:00 UTC that was leading to false reports of terminal connection state
Improvements to API user administration, resulting in a faster service
Adding selectedLanguage whilst in Payment to CPS CARD state outputs
Customer should expect terminals to lose connectivity at the beginning of the outage, and the entire terminal estate to recover full connectivity in around 20-30 minutes.

This update improves overall stability, adds a desired feature and removes an historic connection issue.
Jun 23, 14:19 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026
Slowness of communication with chargers
Resolved - We have observed slowdown of communication between chargers and our backend due to resource limitation. This incident has affected start/stop events, meter values updates and cdr creation.
Jul 12, 20:00 CEST
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
9:33 AM CET - CDR calculation & Start/StopTransaction issues
Resolved - This incident has been resolved.
Jul 7, 12:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 11:58 CEST
Update - CDRs have started calculating from 11:39 CET
Jul 7, 11:55 CEST
Update - We are continuing to investigate this issue.
Jul 7, 11:38 CEST
Update - We have also identified that we are currently not processing StartTransactions and also StopTransactions, and are also looking to resolve this issue with top priority.
Jul 7, 11:37 CEST
Investigating - We currently have issues with CDR calculation and we are focused on finding the root cause and to resolve the issue as soon as possible.
Jul 7, 11:33 CEST
Jul 6, 2026
Discrepancy in chargers' status
Resolved - Statuses are synced correctly.
Jul 6, 16:44 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 6, 16:18 CEST
Investigating - Some chargers appear online in the EV Portal, while being offline in reality. We are currently investigating the cause of the issue and scope of affected assets.
Jul 6, 15:40 CEST
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

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